SysOps’s Application Management services enable application owners to provide consistently well performing and available applications to support key business processes. Whether custom or packaged applications, or Service Oriented Architectures, SysOps can help you reduce total application costs and help you shift resources from maintenance to innovation by managing the entire application environment throughout the application life-cycle.
CIOs looking to establish better control over IT expenditures and better align business priorities to IT activity must take a closer look at their internal processes for maintaining existing applications. Status quo isn't good enough anymore; the way in which organizations perform application maintenance and support is too inefficient and costly to continue.
We has a robust Application Management methodology documented and in place, along with Quality Assured processes for various tasks involved in the life cycle of Application Management. Supported by our Program Management services division, availability of resources for any situation and/or emergency in systems operations, is assured.
Application Development & Maintenance services include:
*Product Development
*Custom Applications Development
*Applications Maintenance & Production Support
*SOA and Business Process
*Data Management
*Legacy Modernization
*SharePoint Customization
*Mobile Computing
Web 2.0
SysOps offers Web 2.0 based solutions to a growing number of customers that helps them use highly interactive and collaborative applications. In Web 2.0, The first level is that it uses Rich Internet Applications like Ajax, Silverlight, Flash etc. This is important because the traditional browser metaphor is gone. Our RIA lab is on the forefront of these technologies and is actively developing new and exciting user interfaces as well as specialized ones for the mobile web 2.0 space.
SOA and Web Services
SysOps provides Service Oriented Architecture(SOA) based solutions for Transaction e-Business Applications, 3 tier Web Application Development based on XML technologies. We has achieved Microsoft SOA and Business Process competency, and also have proven track record to implement enterprise systems based on SOA principles. The SOA architecture will package functionality as inter-operable services, where business functionality of one system provided as a service are available to be used by other system.
Applications Maintenance & Production Support
For customers, it has been observed that the biggest problem in software maintenance is not technical but rather its management.
* Software life cycle costs - 50 to 90% come from software maintenance
* As per Boehm every dollar spent on development, two will need to be spent on maintenance [Boehm 1987]
Our software maintenance processes in ISO 9001 quality management system (QMS) includes standards and best practices of Agile/PMI, ITIL and ISO 27001 security standards. Consolidated our QMS system will address the major IT management pain areas for our customers, which not only help us to provide quality releases but also meets compliance (such as HIPAA, FDA) as per industry regulations to protect our customer business.
As a part of software maintenance and production support process we practice agile methodologies to increase the productivity and transparency between teams. Our IT service support and delivery processes are automated with ITIL compliant products such as service desk, incident management, problem management, enhancement management, configuration management (CMDB), vendor management, continuous integration servers, automated testing frameworks etc. Depends on the engagement with the customer our development team, software maintenance/support team and remote infrastructure management team will add a value to our customer.